5z777 Privacy Policy

Please read this privacy policy carefully before using the 5z777 platform. This document defines the method, purpose, and limits of information exchange between you and 5z777. By registering on the platform or using its services, you are considered to have accepted the terms of this policy. For details about our overall terms of service, please read the Terms and Conditions page.

---

1 Scope of Information Collection

5z777 collects only the information necessary to provide its services. No unnecessary or excessive information is collected.

1.1 Directly Collected Information

Information you provide during registration, login, or when contacting us includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form, never stored in plain text)
• Financial transaction details — records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
• Copies of documents required for identity verification (National ID card or passport)

1.2 Automatically Collected Information

When you use the 5z777 platform, the following information is automatically recorded through technical systems:

• IP address and device type (mobile, tablet, or desktop)
• Browser name and version
• Session duration and records of pages visited
• Cookie and local storage data (detailed in the following section)
• Referral source — which link or page you came from to reach the site

---

2 Purpose of Information Use

5z777 uses collected information only for the following purposes and for no other use:

2.1 Service Operation

Information is needed to create accounts, verify logins, process deposits and withdrawals, and manage betting or gaming activity. This information is used to complete every financial transaction smoothly, starting from a minimum deposit of ৳100.

2.2 Security and Fraud Prevention

We analyse transaction and login data to detect misconduct such as unauthorised access to accounts, financial fraud, and the creation of multiple accounts. This measure ensures the protection of all users.

2.3 Customer Support

When you contact us via 24/7 live chat or email, our representatives can view your account and transaction details to assist you quickly. For more about our support services, see the frequently asked questions on our FAQ page.

2.4 Service Improvement

By analysing user behaviour and preferences, 5z777 improves the platform's functionality, design, and game selection. This analysis is done in aggregate — not at the individual level.

2.5 Age and Identity Verification

Identity documents are verified to confirm users are 21+ years of age and to comply with Anti-Money Laundering (AML) policy. This is a mandatory process.

---

3 Cookie Policy

Cookies are used on the 5z777 website. Cookies are small text files stored in your browser.

3.1 Essential Cookies

These cookies are required to maintain login sessions, store security tokens, and ensure the core functionality of the platform. Without them, the site cannot work properly.

3.2 Functional Cookies

These cookies help remember your language preference, display settings, and other personalised settings. They save you from having to re-configure the same preferences every time you log in.

3.3 Analytics Cookies

Analytics cookies are used to collect statistics such as which pages are visited most and how long users stay. The data is analysed in aggregate — individuals are not identified.

You can disable cookies from your browser settings. However, doing so may cause some features of the site to not work correctly.

---

4 Sharing Information with Third Parties

5z777 does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

• Payment processors: The minimum necessary information is provided to the relevant service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Game software providers: Session data necessary to operate live casino services such as Evolution and Pragmatic Play Live, or game studios such as PG Soft and JILI, is sent to their systems.
• Technology service providers: Organisations working on server hosting, cloud storage, or cybersecurity services have contractual data processing agreements in place.
• Legal obligations: Information may be provided in compliance with applicable law in response to legal requests or investigations by competent authorities.

---

5 Data Protection Methods

5z777 takes industry-standard technical and administrative measures to protect your information:

5.1 Encryption

All data transmissions are encrypted using SSL (Secure Sockets Layer) technology. Passwords are never stored directly — they are secured with a one-way hashing algorithm.

5.2 Access Control

Only authorised staff can access specific user data on a need-to-know basis. A log of every access is kept and regularly audited.

5.3 Two-Step Verification (OTP)

OTP verification is used for logins and financial transactions, which significantly reduces unauthorised access.

5.4 Security Monitoring

The system is monitored around the clock to detect unusual activity. Suspicious activity is automatically flagged and, if necessary, an account is temporarily suspended.

---

6 Data Retention Period

5z777 retains your information only for as long as necessary. All data is kept while an account is active. After an account is closed or becomes inactive, financial transaction records and identity verification documents are retained for a set period as required by legal obligations. Once that period has passed, the data is securely deleted or anonymised.

---

7 Your Rights

As an account holder at 5z777, you have the following rights:

• Right of access: You may request to know what information 5z777 holds about you.
• Right to correction: You may request that incorrect or outdated information be updated.
• Right to erasure: You may request that certain information be deleted, except for information covered by legal obligations.
• Right to object to processing: You may request to be excluded from marketing communications or analytical use.
• Right to portability: You may request to receive your information in a structured format.

To exercise these rights or for any questions, contact the 5z777 support team via live chat or email.

---

8 Protection of Minors' Information

All services on 5z777 are for persons aged 21 or above only. The platform does not knowingly collect any information from minors. If we are informed that information from a minor has been collected, it will be deleted immediately and the account will be closed. To learn about 5z777's responsible gaming policy, visit our Responsible Gaming page.

---

9 International Data Transfers

5z777's server infrastructure may be spread across multiple countries. In such cases, data transfers always occur through encrypted connections, and agreements are in place with receiving parties to ensure international data protection standards are met.

---

10 Policy Changes

5z777 reserves the right to update this privacy policy as needed. For significant changes, you will be notified via your registered email or through the platform. Continued use of the platform after changes are made will be considered acceptance of the revised policy. The date of the latest update will always be noted at the top of this page.

---

11 Contact

If you have any questions, requests for data access, or complaints about this privacy policy, please contact us: